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Questions and Answers


Arches Tinnitus Formula™
     
How much ATF should I take daily?  
How long does it take to get real results?  
Will I be able to stop taking ATF in the future?  
Does ATF have any adverse drug or medication reactions?  
Is it safe to take higher doses of ATF?  
How can I buy ATF?  
 
   
 
Arches Tinnitus Stress & B-12 Formulas™
     
  How much Stress and B-12 Formula should I take daily?  
  Why do I need to take Stress and B-12 Formulas?  
  Should I take Stress and B-12 continuously?  
  Are there any adverse drug or medication reactions?  
  What are the ingredients of Stress and B-12 Formulas?  
  How can I buy Stress and B-12 Formulas?  
 
   
 
Ordering
     
Is there a charge for shipping and handling?  
Can I really trust the security of online ordering?  
Will you protect my privacy?  
What is Arches' return policy?  
 
   
 
 
 
  How much ATF should I take daily?  
     
  Recommends dosage is 4 capsules taken daily - 2 in the morning and 2 in the evening, usually with a meal.  
 

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  How long does it take to get real results?  
     
  Unfortunately there is no "quick fix" for tinnitus. Most individuals who experience a reduction of the ringing sound, do so in 8-12 weeks, although some will take longer, some may take less. Everyone is different. Numerous ENT doctors tell their patients to use it continuously for at least 90-100 days (4 bottles) before deciding how helpful it will be. After the noise level begins declining, it should continue to do so for several months.  
 

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  Will I be able to stop taking ATF in the future?  
     
  For the great majority of people, ATF is a maintenance program and must be continued in order to keep the volume at a reduced level. There is one study that indicates that some people, especially those with recent onset of tinnitus, can be cured but this should not be anticipated. In the summer of 2000 I stopped taking ATF as an experiment. In about a week the noise level started increasing and becoming more piercing so I resumed my regular dosage. I have heard many of our patrons recount the same experience.   Barry Keate - Arches President  
 

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  Does ATF have any adverse drug or medication reactions?  
     
 

Arches Tinnitus Formula™ does not interact with any prescription or over-the-counter medication. It is perfectly safe to continue use of any prescription medication with ATF. Tinnitus Formula does increase circulation and has a mild anticoagulant function. Because of this, some people should exercise caution. People who are taking prescription anticoagulants, such as Coumadin, or who have a history of bleeding problems such as hemophilia, frequent nosebleeds, hemorrhaging, etc. should consult their physician before using ATF.

If you're taking other zinc products, please keep in mind that zinc should not be taken above 50 mg unless it is also supplemented with 2-5 mg copper and 5-10 mg manganese.

 
 

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  Is it safe to take higher doses of ATF?  
     
  Yes. The Commission E in Germany is considered to be the most authoritative source in the world for the use of herbal medications. The Commission E Monographs is the official government document that prescribes use of herbal medications for ailments. The Commission has studied Ginkgo biloba extract for 30 years and was the first to stipulate the use of a 24/6 standardized extract. The Monographs state that there is no toxic limit for Ginkgo biloba and there are no side effects.  
 

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  How can I buy Arches Tinnitus Formulas?  
     
 

Arches Tinnitus, Stress, and B-12 Formulas™ can be purchased using a credit card (VISA, MasterCard, American Express, or Novus/Discover Card) either through our Secure Online Order Page or by calling our toll free number at 1-800-486-1237. We also accept personal checks and money orders mailed to:
Arches Natural Products, Inc.
341 S. Main St, Ste 201
Salt Lake City, UT 84111.

 
 

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  How much Stress and B-12 Formula should I take daily?  
     
  Because B-complex vitamins including B-12 cannot be stored in the body, it is important to take both on a daily basis. Dosage for Arches Tinnitus Stress Formula™ is two capsules daily. Arches Tinnitus B-12 Formula™ take one lozenge under the tongue every day. Due to the body's inability to absorb B-12 when swallowed as a pill, it absorbed better when dissolved under the tongue sending it directly into the blood stream.  
 

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  Why do I need to take Arches Stress and B-12 Formulas?  
     
  B-complex vitamins vitamins while not directly reducing the tinnitus will support Tinnitus Relief Formula™ by providing increased energy, creating a sense of wellbeing and calming the nervous system. B-12 is known as the "energy vitamin" and is used frequently by health professionals to treat a wide variety of nervous disorders.  
 

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  Should I take Stress and B-12 continuously?  
     
 

Yes. In order to gain maximum benefits, Tinnitus Stress and B-12 Formulas should be used on a regular basis.

 
 

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  Are there any adverse drug or medication reactions?  
 

 

 
 

No. Stress and B-12 Formulas ™ are necessary and important for proper functioning of bodily systems. They do not adversely interact with any prescription or over-the-counter medication. It is perfectly safe to continue use of any prescription medication with them

 
 

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  What are the ingredients of Stress and B-12 Formulas?  
     
 

Stress Formula contains: Vitamin B-1 (Thiamine Hcl) 100 mg, Vitamin B-2 (Riboflavin) 100 mg, Niacin (Niacinamide) 100 mg, Vitamin B-6 (Pyridoxine Hcl) 100 mg, Folic Acid 400 mcg, Vitamin B-12 (Cyanocobalamin) 100 mcg, Vitamin C - 100 mg, Biotin 600 mcg, Pantothenic Acid (d.Calcium Pantothenate) 100 mg, Choline Bitatrate 100 mg, *Inositol 100 mg, *Bioflavonoid Complex 100 mg, *PABA (Para Amino Benzoic Acid) 100 mg.

* Percent Daily Values for adults and children over 4 years of age or older are based on 2,000 calorie diet. *Daily Value not established.

B-12 Formula contains: 1000 mcg of Vitamin B-12 and 400 mcg of Folic Acid.

 
 

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  How can I buy Stress and B-12?  
     
 

Arches Tinnitus Stress and B-12 Formulas™ can be purchased using a credit card (VISA, MasterCard, American Express, or Novus/Discover Card) either through our Secure Online Order Page or by calling our toll free number at 1-800-486-1237. We also accept personal checks and money orders mailed to Arches Natural Products, Inc. PO Box 57, Salt Lake City, UT 84110-0057.

 
 

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  Is there a charge for shipping and handling?  
     
  All orders within in the U.S. and Puerto Rico are charged a flat rate of $6.95 per order. You have the option to upgrade to UPS 2nd Day Air for an additional $10. Most International orders are shipped UPS (allow 4-7 business days). International orders rates vary by country (except Canada). Most English-speakng countries will also see a lower-priced USPS mail option as well. Orders to Canada are sent USPS Ground and are charged a flat rate of $19.95 per order. Utah residents are charged 6.8% sales tax on each order.  
 

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  Can I really trust the security of Online Ordering?  
     
  Yes. A 128 bit Secure Socket Layer (SSL) Encryption Program ensures your privacy and security when ordering from our Secure Online Order Page. The internal process is exactly the same as when you pay with a credit card at the grocery store.
 
 

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  Will you protect my privacy?  
     
  Yes. All personal information will remain strictly confidential. Arches Natural Products, Inc. will never divulge, distribute or sell any information to third parties for any reason.
 
 

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  What is your return policy?  
     
 

We will fully refund any unopened bottles received within 90 days of purchase. Send package to:


Shipping Department MS#1640
Arches Natural Products, Inc.
913 W. 2900 S.
Salt Lake City, UT 84119 


Please include your name, address and daytime phone number.

 
 

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